Department of Defense
High Performance Computing Modernization Program

Network Troubleshooting

  • For DREN III SDP Assistance, call the DREN Technical Assistance Center (TAC) at 1-855-373-6662, or email the DREN TAC at tac [at] dren.hpc.mil
  • To contact the DREN Program Office, please email networking [at] hpc.mil or call 703-812-8205.

Exception Requests

  • Please review our Ports and Protocols section (located under Forms and Agreements) for instructions on how to submit Ports and Protocols IP and other exception requests.

New Service Requests

  • Please contact networking [at] hpc.mil for questions regarding new, upgrade, downgrade, and termination requests.
  • Services are provided to Enclave-Level customers. The first enclave to purchase a DREN Service Delivery Point (SDP) is considered the Primary Enclave for an SDP.

Services Available:

  • DREN Service Delivery Point (SDP) – Includes New SDP, Upgrade Bandwidth, Downgrade Bandwidth, or Terminate SDP
  • DREN SDP additional interface (New Enclave under an existing SDP)
  • DREN Computer Network Defense Service Provider (CNDSP) Services
    • Each DREN Enclave must have a certified CNDSP. Proof of CNDSP alignment is required for each Enclave
  • HBSS (Optional Service)
  • Firewall (Optional Service)
  • SDREN Connection (Must be a DREN enclave to receive SDREN)
  • SDREN CNDSP Services (Mandatory for SDREN connections)
    • Each SDREN Enclave must have a certified CNDSP. Proof of CNDSP alignment is required for each Enclave
  • Outreach Services

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